RACQ Home Insurance – Debris created and dumped by RACQ people prevents safe access for home owners

We are honestly not sure when the below image was taken.  Could have been 2024 or 2025.  Point being it’s worse now.  We’ve not had safe access to our property for probably the entire time RACQ should have been honoring the terms of our insurance policy.  (Currently we can’t enter our home without full PPE and haven’t been able to step foot inside since approx’ September 2025.)

True, our policy included a benefit for storm clean up, that to date has not been extended, and we have complained many times in emails, AFCA complaints and even at conciliation.  But this debris is not from either of the insured events and in actual fact there are far too many instances of it located inside and outside our property.

As at today this rubbish pile has grown and the part that upsets us the most about it is that it contains items that have come from some other site.  Literally RACQ contractors have dumped doors and other building debris in our yard that did not come from any part of our property.

RACQ home insurance contractors have used our home as a rubbish dump and as at February 2026, we have not been able to do nothing about it.

This photo is a relatively mild example, except that it makes one of the entry points to our property unsafe.